If you have forgotten your email account password, you can reset it via your hosting control panel.

Step-by-step guide

Changing passwords for any mailbox can be done through the your account control panel.

  1. Log in to your hosting account control panel at https://cpanel.dswebsites.co.uk and select ’Manage Hosting’ for the account that you need to reset.
  2. Choose ’Email Accounts’ under ‘Email’.
  3. Simply locate your mailbox and enter a new password and click “Update”. Your new password will have been successfully saved. 

Note: You will not be able to recover your old password for the mailbox. We do this to increase your security.